1. FILE TYPE
We recommend uploading your artwork to the website as a PDF or PNG file. Our website also accepts SVG, EPS or JPG files. We can accept higher resolution artwork and AI or PSD files via email: [email protected]
2. FILE RESOLUTION
For best results, files should be sent at actual print size and either 300dpi or vectorised. Please Note: In most cases you cannot simply "resize" an existing small file to increase it's size. You need to find the original larger file or recreate the artwork at the appropriate size. We cannot take responsibility for poor print quality if the file is of poor quality.
If the size and quality of the image is not good enough for the size of the print your require, we may have to recreate the image. Depending on the complexity of the image, this may incur an additional design work fee. But don’t worry – if this is necessary we will contact you first to inform you of any extra costs and confirm that you are happy to go ahead with the printing.
3. EMBROIDERY SIZE
Files should be provided at the size you'd like embroidered. If you need 4x4cm embroidery, your artwork should be set to 4x4cm. If you are unsure what size to embroider your artwork, we recommend measuring an actual garment to see how different sizes look.
For custom T-shirts, the maximum embroidery size is a circle of 11cm diameter. Sweaters and hoodies with a heavier fabric can take larger embroidery up to 26cm diameter. Embroidery on caps can be up to 5.5cm x 12cm (landscape), on the front. Beanie embroidery sizes may be more style specific. Garment style and positioning may affect the embroidery size.
Embroidery can be used to create detailed shapes, text, and artwork. However, because custom embroidery creates your artwork by stitching threads, there are limits to how intricate details can be within your artwork. The smallest a single stitch can be is 2mm. This means the smallest detail within your artwork should be at least 2mm. If your artwork contains details smaller than 2mm, we'll need to alter your file to ensure your artwork can be created as embroidery - this could change the look of your design.
5. FONTS & TEXT
Remember, your text and fonts will be created out of thread so please take care your text is readable. Letters should be a minimum of 3.5 to 4 mm, ideally 5 - 6 mm.
Consider letter spacing, to ensure text is legible. The best fonts for embroidery are cursive letters - each letter is connected in script. The thread will continue between each letter and be more legible. The next best fonts are san-serif as there's less pieces to each letter and are more legible. Serif fonts are not recommended at small scales, but if you intend to use one, we'd recommend an additional space between each letter for visibility and definition around each letter.
We offer a variety of thread colors to achieve the most accurate colour representation for embroidery. When you upload your artwork and select embroidery, the website will automatically detect and display colours in your artwork that match our stock thread colours. If your art requires specific thread colors, please email [email protected] to request a quote for custom embroidery colours.
Disclaimer: When images are embroidered the colours may not match exactly what you see on your screen. Unfortunately, there are differences between how colours are rendered on a computer or phone screen.
Orders placed online can contain up to 5 thread colours. If your artwork requires more than 5 colours you can request an estimate by emailing [email protected]